Whether you are an entrepreneur looking to stay on top of the next wave of digitization or a consumer who is discovering home automation for the first time, there’s a 99% chance that the Internet of Things (IoT) is going to affect yet another area of you or your company’s existence in 2019.
Precisely what aspects of personal life or business are going to benefit the most from net-tech innovation is difficult to pinpoint considering it’s already all over the place. Below, however, we cover some of the broad strokes of what you can expect from the IoT trends 2019.
Improvements in Customer Service UX on E-commerce Platforms
User experience (UX) was the top concern for almost every E-commerce business on the planet last year. Mega-corporations such as Uber, Amazon, Walmart, Apple, and Microsoft made measurable strides in how in almost every area of the platform including product descriptions, account setup and management, ordering, customer service, simpler navigation, and multi-media features.
Over the next 12 months, companies will focus on the omnichannel customer experience approach by using smart technology, automation, and big data to refine the holy trinity of UX: proactive, predictive and personalized experiences. By gathering enormous amounts of data, digital-based entities can predict site maintenance issues, monitor customer purchasing habits, gauge product performance, improve journey mapping (the process of online shopping from product search to product ordering), and engage with consumers through smart technology, i.e., home, personal, and car automation.
Innovative Connections Between Smart Cities and Residents
City leaders will utilize network technology to engage with residents in a more direct way to create win-win situations through gamification and compensation. For instance, residents can gain reward or points for helping in the community by paying utilities on time, reporting improvement in the city’s infrastructure, enforcing the law, or using public and government services.
City officials will also utilize IoT technology to improve safety, address traffic issues, monitor economic trends, and communicate with residents and business owners through all available communication devices. Major metropolitan areas can adopt IoT to develop programs that promote sustainability, efficiency, and green solutions in the city’s infrastructure.
Advancements in the Healthcare Industry
As healthcare providers continue to make strides in patient diagnosis, medical treatment, and patient outcomes, the Internet of Things has played a pivotal role in scientific and technological breakthroughs. Medical experts now share and access data through digital devices and platforms. For example, X-rays, patient records, EKGs, CT scans, and MRIs are now undergoing digitization.
Developers are now creating machines that produce detailed diagnostic imagery with pinpoint accuracy. X-ray machines are no longer spitting out vague transparent images of injuries or conditions. They are now going one step further by producing life-like, 3-D images using more advanced sensors. The images and accompanying data can now be passed around from device to device within minutes to deliver doctors critical information when they need it fast – say, in the ER.
This technology will create a more streamlined healthcare system. It will also help providers reduce costs in treatment and manual processes and allow researchers to work together to find cures for diseases and improve patient outcome in 2019.
Exponential Growth of IoT Services and Jobs
Just a few years ago, IoT was a small niche in the Internet world. Now Internet of Things spending is on track to reach nearly $1.3 trillion by the end of the year. The emergence of all this technology and the reliance on it from nearly every segment the U.S. will open the job market even further, virtually guaranteeing career and startup opportunities.
IoT management will top the list of desired services, as consumers, companies, city leaders, and other organizations will have no clue how to operate or maintain all these devices. The combination of IoT, AI, and big data technology will complicate matters even more. IoT managers could hold executive positions (Chief Digital Officer) alongside CEOs and CFOs, as many of the administrative decisions that companies make will be affected by digital technology and the IoT or vice versa.
Despite the powerful presence of the IoT hardware market, its growth is still slow compared to other segments in the Internet industry. This is about to change, however, as software and hardware manufacturers, as well as management services, continue to develop. IoT trends 2019 are just the beginning. Eventually, this segment of the connectivity world will become the focal point for both personal life and business operation.