Robotic process automation, or RPA, refers to a new and emerging form of automation technology for business processes based on artificial intelligence or software robots. Traditionally, a software developer would make a list of actions to interface to the back-end system using a dedicated scripting language or an internal application programming interface to automate a workflow task.
With robotic process automation, the RPA system watches the user perform a task within the application’s graphical user interface or GUI. Then the RPA system repeats that task directly into the graphical user interface. The use of robotic process automation is increasing, and many vendors are looking to provide this technology to businesses.
Here is a list of vendors for RPA software.
This developer of robotic process automation software offers a product called Automation Anywhere Enterprise, which features a digital workforce of software robots that complete business processes. Not only does their product feature traditional aspects of robotic process automation, but it also integrates cognitive elements like the ability to read unstructured data and natural language processing. Automation Anywhere claims to be the world’s most widely deployed robotic process automation solution.
This software and services company not only provides robotic process automation software but also process optimization platforms that automate navigation and access across many types of business systems. It also offers professional services such as consulting, development, maintenance, support, and training.
This company’s robotic process automation tools are used by big corporations such as AT&T, Verizon, Wyndham Hotel Group, Hewlett-Packard, Allianz, Amadeus, Amdocs, Cognizant, Deluxe, Elbit Systems, Tata, and Verint. Kryon’s RPA solutions virtual workforce, moves the burden of mundane, repetitive, and time-consuming business processes onto a virtual server, giving employees the power to do their jobs with greater accuracy, efficiency, and speed. The tool has also been proven to increase productivity in businesses with collaboration between human and virtual workforces.
OnviSource’s robotic process automation solution, Automata, provides intelligent automation for many different enterprises processes, functions, and tasks. It improves productivity, reduces costs, ensures compliance for PCI and other sensitive data, and eliminates human error, task completion latency, and process deficiency. Not only does Automate provide RPA, but it also features intelligent process automation, or IPA, and workflow automation, or WFA.
Pegasystems Inc.’s primary product, the Pega Platform, provides solutions for robotic process automation, business process management, customer relationship management, and digital process automation. Some of Pegasystems’s notable clients include, American Express, JPMorgan Chase, United Health Group, General Motors, General Electric, The Royal Bank of Scotland, Cigna, Coca-Cola, The Commonwealth Bank of Australia, Heineken, The New Jersey Courts, Transavia, OnStar, British Gas, Allianz, the Indian state of Andhra Pradesh, and the American state of Maine.
This company provides a very flexible platform for robotic process automation called the Thoughtonomy Virtual Workforce.
This AI-powered platform is used by companies to automate processes, improve customer experiences, and increase profits. Some of WorkFusion’s clients include New York-Presbyterian, Spotify, and Societe Generale.
The demand for speedy automation and productivity has helped to create the market for robotic process automation. These vendors in this market are addressing some of the critical and growing needs within automation across a wide range of industries. While today we see the implementation of machine learning with RPA, we might not be too far off from fully autonomous chatbots in the near future.